Installation guide
Install TidySync on your Shopify store:
Install the app
From the Shopify App Store or your Partner install link, choose your store and approve the requested permissions.
Approve permissions
TidySync needs access to products, inventory, and related catalog data so imports, exports, and bulk updates can run safely.
Open from Shopify Admin
Go to Apps → TidySync. Always open the app from Shopify Admin for the best experience — not by visiting the marketing domain alone.
Using the embedded dashboard
- Home — quick actions, plan usage, and live job progress
- Import — upload CSV or Excel, map columns, preview changes, then approve
- Export — choose resource and format; download from Jobs when ready
- Bulk edit — describe a catalog change in plain English, review diffs, then approve
- SEO, Health, Schedules, Vault & Billing — catalog quality, backups, automation, and your subscription
Import & export
Every import shows field mapping suggestions and a diff preview before anything is committed. Exports run as background jobs with live progress. Completed exports can be downloaded from the Jobs tab. Most completed jobs support Undo using stored snapshots.
Bulk edit
Describe a change (for example, "Increase Summer Collection prices by 10%" or "Update meta descriptions for products missing SEO titles"). TidySync builds a plan, shows impacted rows, and waits for your approval before updating Shopify.
Billing & plans
Paid plans and optional credit top-ups are handled through Shopify Billing. You can view your current plan, usage, and upgrade options in the Billing tab inside the app. Charges appear on your Shopify invoice like other app subscriptions.
Help & support
If something does not look right:
- App won't load — close the tab and reopen TidySync from Apps → TidySync in Shopify Admin.
- Session or permission errors — uninstall and reinstall the app from your Shopify admin, then approve permissions again.
- Job failed — open the Jobs tab for the error summary; you can retry or undo when supported.
- Plan or billing questions — use the Billing tab in the app or contact your TidySync support channel.